COVID-19 News and Updates

Latest COVID-19 Advice from the Department of Health

The latest advice from the Department of Health states the following:

  • Visitors must not enter a Residential Aged Care Facility at all if they:
        • have COVID-19 symptoms
        • have been exposed to COVID-19 unless they have completed their self-isolation and testing requirements. People who have had high risk exposures should not enter high risk settings for at least 14 days since their exposure to a COVID-positive person.
        • are waiting for a COVID-19 test result.
        • have been overseas in the previous 14 days, unless they are:
          • fully vaccinated, it has been at least 7 days after arrival and they have received a negative rapid antigen test 6 days or later after arriving in NSW.
  • Where possible, we will continue to ensure residents are able to receive visitors. However after a risk assessment, we may choose to limit visitors to one visitor per day per resident and no children under twelve when COVID-19 is circulating in the local community. In these instances, we will continue to support other social contact methods such as video and telephone calls to ensure residents remain connected with their family and friends.
  • Visitors are strongly encouraged to get a booster vaccine if they are eligible for one, and to have a negative Rapid Antigen Testing (RAT) prior to entry.
  • The Minister has signed an exemption to the Public Health (COVID-19 Care Services) Order 2021 to allow more than 2 visitors per day for the purposes of visiting a resident who is at the end of life.
  • Residents are permitted to leave the facility and attend family gatherings or for other reasons but must abide by the current Public Health (COVID-19 General) Order 2021.
  • Residents who leave the facility to attend a family gathering and return the same day should on return have a RAT on days 2, 4 and 7 after they return. If well, residents do not need to isolate.  If they develop any signs or symptoms of COVID-19 they should immediately be isolated and have a RAT or PCR test.
  • Residents who do not return the same day should be isolated until they have a negative PCR, (RAT if delays in PCR processing) the day of return with subsequent tests on day 3, 5 and 7 after they return.
  • Residents should get a booster dose as soon as they are eligible for one.
  • Residents should not leave the facility if they have COVID-19 symptoms until they have had a RAT or PCR test and have received a negative result.
  • Regardless of the requirement for mask wearing in NSW public health orders, public health advice will continue to strongly recommend that staff and visitors wear masks while indoors in aged care facilities.

Please Note:

  • Records of all guests, staff and volunteers entering Pathways Residences must be kept. You will be required to go through the QR Code check-in process on arrival to a Pathways Residence.
  • You will be required to show proof of COVID-19 vaccination as a condition of entry.
  • You will be required to wear a mask as a condition of entry.
  • Loved ones are not limited in the time that they spend with their spouse/relative, unless the activity is in a communal area of the facility.
  • Visitation numbers must be in line with the requirements under the current Public Health Order.
  • Up to two children under 12 years of age can enter a residential aged care facility, provided they are accompanied by a fully vaccinated adult. Children should have a negative rapid antigen test on the day the visit takes place where possible.
  • In recognition of the current Omicron wave and demand on pathology testing, the Protocol for RAT and PCR testing in residential aged care has been established to ensure appropriate access to pathology services and ensure that residential aged care facilities (RACFs) are able to access the support and resources required.

For any direct or resident enquiries, please contact the homes directly.

We have video calling facilities available to keep you in touch with your loved one if you are still unable to visit the home in-person. Please contact your facility to arrange this.

We encourage you to check the NSW Health website regularly for the latest advice. This can be accessed by the below link:

NSW Health Department

Please be assured that we are continuing to monitor the situation very closely and we are committed to keeping you up to date as information becomes available.



Pathways Killara Gardens is an elegant 105 bed aged care residence located on Sydney’s North Shore, that provides both high and low care in a beautifully maintained environment.


Opened in August 2016, Pathways Cronulla Pines is a purpose built 88 bed aged care facility with Memory Support Community, located adjacent to the Cronulla Golf Course.


Pathways Sailors Bay is an award-winning 121 bed residence situated in Northbridge delivering our Wellbeing programs and the highest quality care and emotional support.