Latest COVID-19 Advice from the Department of Health

The latest advice from the Department of Health states the following:

  • Staff and visitors are not required to wear a surgical mask in a residential care facility located in NSW
  • There are no restrictions on the number of visitors a resident can have each day or at any one time.

Even though this update advises that masks are no longer required to be worn by staff or visitors, until we have the resident vaccinations completed, we would prefer that all visitors continue to wear masks as an additional precaution and we are also continuing to have all staff wear masks until they are fully vaccinated.

We are requesting families and friends for your cooperation and understanding as our main priority is the continued wellbeing and safety of our residents.

All visits will continue to be booked in across our homes until vaccinations are completed. Please contact your home to arrange a time for you to visit.

Please do not visit any of our homes if you:

  • have COVID-19 symptoms– fever (37. 5°C or higher) or symptoms of COVID-19
  • live in any areas/states/suburbs that have increased testing
  • are a close contact of a person with a confirmed COVID-19 diagnosis and are within their self-isolation period
  • live in a household with a person who is currently self-isolating
  • are waiting for a COVID-19 test result.

If you are unable to visit, we do have video calling facilities available to keep you in touch with your loved one. Please contact your facility to arrange this.

We encourage you to check the NSW Health website regularly for the latest advice. This can be accessed by the below link:

NSW Health Department

Please be assured that we are continuing to monitor the situation very closely and we are committed to keeping you up to date as information becomes available

We thank you again for your ongoing support as we respond to this situation and ensure our residents are kept safe


Dear Residents, Families and Friends,

As I am sure you are all aware it has been a very difficult and stressful period responding to the COVID-19 pandemic. I trust you are all managing with the restrictions on your daily life, and are continuing to stay positive. As a country, we should all be very proud of the efforts we have made and the outcomes we have achieved so far.

Our priority continues to be the safety and wellbeing of our residents as they continue to be at increased risk of COVID 19 infections, and are more vulnerable to serious complications if they do become infected. With this in mind Pathways Residences has given careful consideration on how to allow visits with your loved ones while we continue to ensure their safety. Due to this we still need to continue controlled access to our Residences for visits and we ask for your cooperation to ensure we can manage visits safely.

I have no doubt that one of the most challenging aspects of the pandemic for you has been the inability of residents to have direct contact with family and friends. I hope you found Skype and FaceTime calls during this period helpful as a means of staying connected to your loved ones.

We are now in a position to look towards the next phase of our response, and it is important to acknowledge the results of our recent COVID-19 surveys. Overwhelmingly, you have voted in favour of a cautious approach to reducing the current restrictions on visitation. Therefore, this week we have implemented a more open visitation policy, one that I would to encourage you to see as a step forward on a path back to more open visitation in the future. Our highest priority has and always will be the health and well-being of our family of residents, and I’d like to extend my many thanks to those who completed the surveys.

I’d also like to take this opportunity to thank our entire team of dedicated Pathways staff. Without their care, cooperation and compliance, we would not have achieved our current status of zero COVID-19 infections. I am grateful for their efforts in helping to achieve this milestone.

We appreciate all the ways in which you’re helping us to protect the health and wellbeing of everyone in our residences. It’s important that we maintain an open dialogue with all our residents and families so that we can support and assist you in any way we can.

I wish you all the best for the remainder of 2020.

Yours sincerely,


Graeme Skerritt
Managing Director
Pathways Residences


Pathways Residences is a boutique organisation that provides excellence in aged care, accommodation and services to older Australians. Our founding principles of harmony, respect and trust, drive everything we do. We currently own and operate five aged care residences in the Sydney suburbs of Northbridge, Killara, Roseville and Cronulla.


Our founding principles of harmony, respect and trust, drive everything we do. We are passionate about providing a nurturing and caring environment in which the recognition of individuality, personal interest, independence and peace of mind are paramount.

We are committed to providing the finest level of aged care within beautifully appointed modern residences. We believe that the environment that our residents experience is just as important as their care and support, which is why all our facilities are meticulously designed specifically for older Australians.


Our people are what really make each Pathways residence unique. From the moment you arrive you will experience the unique, caring, friendly and professional atmosphere we strive to deliver.

Our team provide outstanding nursing care, service, dignity and compassion. Programs are developed in consultation with residents to add meaning and quality to their lives by focusing on their individual well‐being.


Central to each Pathways residence is a dining experience that is beautifully presented and nutritionally balanced. Using the finest produce on offer, executive chef Barry Rogers presents restaurant quality menu’s that are constantly changing and freshly prepared every day.

Individual dietary requests and cultural preferences are accommodated wherever possible. We believe dining is as much about social interaction as the food itself. In addition to restaurant-style dining rooms, private dining rooms are available, allowing family and friends to share in the dining experience.



Increasing frailty palliative care review


Top Aged Care Building – Pathways Sailors Bay


Aged Care Standards and Accreditation Agency


Mental Health Promotion Project in Residential Aged Care Facilities



Pathways Killara Gardens is an elegant 105 bed aged care residence located on Sydney’s North Shore, that provides both high and low care in a beautifully maintained environment.


Opened in August 2016, Pathways Cronulla Pines is a purpose built 88 bed aged care facility with Memory Support Community, located adjacent to the Cronulla Golf Course.


Pathways Sailors Bay is an award-winning 121 bed residence situated in Northbridge delivering our Wellbeing programs and the highest quality care and emotional support.


Pathways acquired the existing 40 bed aged care facility at Cronulla in 2008, which delivers personalised care by the sea. Residents enjoy well-appointed rooms and lounges.


Acquired by Pathways Residences in 2017, Ashley House is a heritage listed 40 bed residential aged-care facility located in the Sydney suburb of Roseville.